Safe Gaming Pledge

17hbajee's Complete Responsible Gaming Guide

Gaming is for fun, not stress. 17hbajee believes every player has the right to play responsibly. Use our tools and support to keep yourself protected.

Benefits of Setting Limits
24/7 Support
Self-Exclusion
Spending Control Tools

The Six Pillars of Responsible Gaming

To keep every player safe at 17hbajee, we maintain six robust protection measures.

Set a Deposit Limit

Set a deposit limit in advance — daily, weekly, or monthly. Having a limit in place reduces the risk of overspending and keeps your gaming within budget.

Time Limits

Set how long you want to play per session. Once the time is up, the platform will automatically alert you and give you the option to end the session.

Benefits of Taking a Break

Need a break? Pause your account for anywhere between 24 hours and 6 weeks. During the break, you won't be able to log in or place any bets.

Self-Exclusion

To take an extended break from gaming, activate Self-Exclusion for anywhere between 6 months and 5 years. Your account will be completely suspended for the entire duration.

Loss Limit

Once your losses exceed a set amount, gameplay will automatically stop. This feature helps limit your financial exposure and protects you from significant losses.

24/7 Support Center

If you ever have concerns or issues around gaming, reach out to our support team at any time. Expert guidance and personal assistance are always available.

What does responsible gaming mean?

Responsible gaming means treating gaming as a form of entertainment — not a source of income or a way to cope with stress. At 17hbajee, we encourage every player to game within their own means and limits.

Responsible gaming isn't just about playing less — it's about playing mindfully. That means setting a budget, managing your time, and staying aware of your mental state. A responsible player knows when to stop.

At 17hbajee, responsible gaming is a core value, not just a rule. We want you to finish every session with a smile — win or lose.

Keep in mind: Gaming should always be about fun. If you feel it's having a negative impact on your life, seek help right away.

Traits of a Responsible Player
  • Views gaming as entertainment, not a source of income
  • Never spend beyond your set budget
  • Don't chase losses hoping to win back what you've lost
  • Does not lie to family or friends about their gaming
  • Don't turn to gaming as a way to relieve stress
  • Takes scheduled breaks and engages in other activities
  • Recognizes the problem and sets limits or seeks help on their own
Daily Budget Usage
৳600 / ৳1000 used
Today's Play Time
1 hour / 2.5 hours elapsed

All the Safety Tools You Need, Right at Your Fingertips

Activate any of these tools at any time from your 17hbajee account settings.

Deposit Limit

Set a daily, weekly, or monthly deposit amount. Lowering your limit takes effect immediately; increasing it requires a 7-day waiting period.

Loss Limit

Set a maximum loss amount for a given period in advance. Once the limit is reached, your session will automatically end.

Session Limit

Set a maximum duration for each gaming session. You'll receive a warning before your time is up.

Cooling-Off

Take a temporary break lasting anywhere from 24 hours to 6 weeks. Withdrawals remain available during the break, but betting is paused.

Self-Exclusion

Lock your account for anywhere between 6 months and 5 years. Once Self-Exclusion is activated, it cannot be reversed before the period ends.

Opt-Out of Communications

Unsubscribe from promotional emails, SMS, or push notifications. You won't receive any further gaming-related communications.

How to Activate: To activate any tool, log in to your account → go to Settings → navigate to the Responsible Gaming section. For any assistance, email us at support@17hbajee.bet.

How do I set a limit?

Set your gaming limits in just a few simple steps.

  • 1
    Log in to your account Sign in to the 17hbajee website or app using your username and password.
  • 2
    Go to the Settings menu Click your profile icon in the top-right corner and select "Settings" or "Account Settings".
  • 3
    Open the Responsible Gaming Tab Click the "Responsible Gaming" tab.
  • 4
    Choose Your Preferred Tool Deposit limit, loss limit, time limit, or Self-Exclusion — choose whichever tool you need.
  • 5
    Set the amount and duration Set your own budget and time limits, then click "Save" to confirm.
  • 6
    You'll Receive a Confirmation Email A confirmation will be sent to your registered email once a limit is set.

Watch out for these warning signs

Recognizing the early signs of gaming addiction makes it easier to seek help before things escalate.

1
Spending Beyond Budget Depositing more than your set limit or chasing losses with bigger bets.
2
Playing in Secret You hide or lie to family and friends about your gaming habits.
3
Psychological Dependence You consistently turn to gaming to cope with stress, low mood, or loneliness.
4
Disruption to daily life Gaming is interfering with your work, studies, or family responsibilities.
5
Financial Problems You're taking on debt, dipping into savings, or cutting back on essential expenses to fund gaming.
6
Unable to Stop You want to stop playing but can't, or you keep telling yourself "just one more round."

Check Your Gaming Habits

Answer the following questions honestly. If you answer "Yes" to three or more, consider reaching out for support.

1

Did you spend more on gaming than your set budget last month?

2

Do you feel restless, irritable, or anxious when you're unable to game?

3

Have you ever chased your losses by placing increasingly larger bets?

4

Has gaming ever caused arguments or conflict with family or friends?

5

Have you ever skipped important tasks, appointments, or responsibilities because of gaming?

6

Have you ever lied to family or friends about your gaming habits?

7

Do you keep trying to stop gaming but can't seem to quit?

If three or more of your answers are "Yes": Reach out to our support team. We're here to help, not to judge.

Strictly prohibited for anyone under 18

17hbajee is strictly for adults (18+). Age verification is mandatory at registration and confirmed through the KYC process. We make no compromises when it comes to protecting minors.

If parents want to prevent their children from accessing this site, internet filtering software is available. You can also contact us and we will take the necessary steps.

Our Measures to Protect Minors
  • Date of birth verification is mandatory at registration
  • NID or passport verification is required before your first withdrawal
  • Suspicious accounts are suspended immediately
  • Accounts identified as belonging to a minor are permanently closed
  • Investigations are conducted based on reports from parents
  • Funds belonging to minors are returned

For Parents: If you suspect your child is using 17hbajee, contact us immediately at support@17hbajee.bet.

Responsible Gaming FAQ

No. Once self-exclusion is activated, it cannot be cancelled before the chosen period ends. This is intentional — to prevent decisions made in the heat of the moment. To reactivate your account after the period expires, you will need to contact our support team and complete a cooling-off period.

Limit reductions take effect immediately. Increasing a limit, however, is subject to a 7-business-day waiting period. This is designed to prevent impulsive decisions that could lead to overspending.

Yes. During a Cooling-Off period, no new bets can be placed — however, you can still withdraw any funds remaining in your account. Contact our support team for more details.

Start by reaching out to our support team at support@17hbajee.bet. We can connect you with local professional support organizations. You can also consult a mental health specialist or counselor — gaming addiction is treatable, and there's no shame in getting help.

Accounts are not blocked on direct third-party requests alone, as protecting personal privacy is essential. However, if the account holder consents, a family member may assist in setting up self-exclusion or account closure. Contact us for more details.

Setting a deposit or time limit may affect bonus eligibility, as some offers require a minimum deposit. However, if you activate self-exclusion or a break, all promotions for that period will be automatically suspended. Your protection is always our top priority.

We're always here whenever you need support

17hbajee's Responsible Gaming team is committed to supporting you every step of the way.

Email Support

Email us with any concerns or questions. We'll get back to you with a detailed response within 24 hours.
support@17hbajee.bet

Live Chat

For immediate assistance, log in to your account and use the live chat feature. Our trained support team is always ready to help.

Resource Center

Guides and articles on managing gaming habits, budgeting, and mental health are available in our Help Centre.

Our Commitment

17hbajee is more than a gaming platform — we are a responsible community. We believe that responsible gaming is the foundation of a lasting, enjoyable experience, which is why we genuinely care about every player's wellbeing, not just as a rule, but as a commitment.

Our responsible gaming programme is continuously being improved. New tools, better support systems, and awareness initiatives are added regularly. Your feedback helps us make this work even better.

Remember — asking for help is not a sign of weakness. It takes courage and self-awareness. We're here for you, without judgment.

Play Responsibly, Play Happy

Gaming at 17hbajee means a safe and enjoyable experience. Register today and use our responsible gaming tools to stay in control of how you play.

18+ | Play Responsibly | Gaming is for Entertainment

বাংলা